This Privacy Policy describes how Service Depot ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise interact with us. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect
1.1 Information You Provide to Us
We collect information you provide directly to us, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Payment information (such as credit card details and billing address)
- Information about your home and service requests
- Communications you send to us
- Survey responses
- Any other information you choose to provide
1.2 Information We Collect Automatically
When you access or use our Services, we may automatically collect information about you, including:
- Log Information: We collect log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may collect information about the precise location of your device with your consent, or approximate location based on your IP address.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and complete transactions, and send you related information
- Send you technical notices, updates, security alerts, and support and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve the Services
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
- Carry out any other purpose described to you at the time the information was collected
3. Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Service Depot or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- Between and among Service Depot and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
- With your consent or at your direction
4. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
5. Your Choices
5.1 Account Information
You may update, correct, or delete information about you at any time by contacting us at help@servicedepot.com. Note that we may retain certain information as required by law or for legitimate business purposes.
5.2 Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
5.3 Promotional Communications
You may opt out of receiving promotional emails from Service Depot by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Service Depot
5941 Fishersound Lane
Apollo Beach, FL 33572
Email: help@servicedepot.com
